Privacy Policy

1. Introduction

B2BKAR ("we", "us", "our") is a B2B lead discovery platform operated by B2BKAR.COM. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website and services.

2. Information we collect

• Account information: name, mobile number, email address, company name, GST number, profile photo and passcode/password when you register.
• Business information: products, catalogues, website, bio, employee details and CRM data you add to your account.
• Usage data: search keywords, cities, call logs, WhatsApp activity, pipeline updates and campaign records.
• Payment information: Razorpay processes your payments; we do not store card or bank details.

3. How we use your information

• To provide and maintain your account and subscription.
• To generate business discovery results from publicly available business listings.
• To enable team accounts, CRM, calling history, quotations and campaigns.
• To process payments, send service updates and respond to support requests.
• To improve platform performance, security and user experience.

4. Data sharing

We do not sell your personal information. We share data only with trusted service providers (hosting, payments, analytics) under strict confidentiality, or when required by law.

5. Google Business Profile data

If you connect your Google Business Profile, we store only the access tokens needed to post on your behalf and the post history. We do not scrape or redistribute your Google listing data.

6. Security

We use industry-standard encryption, access controls and regular monitoring. However, no online service is 100% secure, so please keep your passcode and account credentials safe.

7. Your rights

You may update or delete your profile information at any time. To request account deletion or a copy of your data, contact us through B2BKAR.COM.

8. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes means you accept the revised policy.

9. Contact us

For privacy-related questions, please reach out via B2BKAR.COM.